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Privacy Policy
Privacy Policy
Minihaha Limited knows that you care how information about you is used and shared. We appreciate your trust and want you to feel confident in our services and security as it relates to your personal information. This notice describes our privacy policy. By using our website and/or by placing orders with us, you are consenting to us using information about you in the ways described in this privacy policy.
Why do we collect personal information and what do we do with it?
The information we obtain from our customers helps us personalise and continually improve your shopping experience at Minihaha. Here are the types of information we gather:
Information you give us: We receive and store any information you enter on our website or give us in any other way (such as by telephone or by email). We do not retain your payment card details after they have been submitted to our bank. You can choose not to provide certain information to us, but then you might not be able to take advantage of many of our features and may not be able to order from us. We use the information that you provide for such purposes as responding to your requests, fulfilling orders, customising future shopping for you, improving our store features, and communication with you.
Automatically gathered information: We receive and store certain types of information whenever you interact with our website. Also, like many websites, we sometimes use "cookies," and we obtain certain types of information when your web browser accesses our website, such as the pages you visit, whether you click on any links or advertisements on our website, the website you arrived at our website from, etc. Cookies are explained in more detail below. If you place an order via our website, we may record your internet protocol (IP) address used to connect your computer to the internet. This is done for your protection in case of fraud.
E-mail communications: In addition to the emails that we send you to reply to your emails or to provide information about the progress of your order, we sometimes send newsletters and other information about Minihaha and our services and products. If you do not want to receive information from us, other than order notifications and receipts, please let us know by emailing us at sales@minihaha.co.uk, by telephoning us on 08713 109041 or by writing to us at Big Blue Skies South Fens Business Centre, Chatteris, Cambs. PE166TT
What about cookies?
A "cookie" is a small text file which is placed on your computer by our server when you visit our website. You can find out more about cookies at the website www.allaboutcookies.org. The cookie helps you to move around our website faster and allows us to personalise your browsing experience, for example by remembering the items in your shopping cart between visits. You can choose whether to accept or decline cookies by adjusting your browser settings.
Do you share my personal information?
We respect your privacy and appreciate your business. We do not share your personal information with third parties, except as required to fulfill your order (such as providing your credit card details to our bank and your address details to the courier used to deliver your order).
How secure is the information that I give to you?
We protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you provide to us when ordering our products or services via our website. To protect your card details, we reveal only the last five digits of your payment card numbers when confirming your order to you and only transmit the entire payment card number to our bank when processing your payment. We do not retain your payment card details after they have been submitted to our bank. It is important for you to protect against unauthorised access to your password and to your computer, in order to keep your Minihaha account secure. To help protect your account, make sure you sign off when you have finished by clicking the "log off" link located in the side menu.
What information can I access?
We give you access to a broad range of information about your account and your interactions with us for the limited purpose of viewing and, in certain cases, updating that information. If you want specific information, please tell us and give us any relevant information to enable us to locate the information about you because this will speed up our reply. We may be able to provide the specific information you want without you having to make a formal request. You can make a formal request if you want to know what personal information we hold about you. In this case, please put your request in writing and send it to us enclosing a cheque for the administration fee of £10 made payable to Minihaha Limited. The address to write to is: The Data Protection Manager, Minihaha Limited, Big Blue Skies, South Fens Business Centre, Chatteris, Cambs. PE166TT
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